Our onboarding services
Get started with seamless onboarding
Implementing your logistics solution should be fast and hassle-free. With Big Digit’s expert onboarding services, you’ll be up and running in as little as a few weeks, so you can focus on your day to day instead of dealing with lengthy setup processes.
And while it’s quick, we don’t just hand you a system and wish you luck. Our team works closely with you, offering on-site guidance through your first orders so you can be fully comfortable with the system before flying solo. Every business is unique, so we customise your onboarding experience to make sure you can unlock the full power of Big Digit’s software from day one.
Tailored onboarding plan
We take the time to understand your logistics goals and create a roadmap that gets you there efficiently.
STEP 1
Go live in as little as a few weeks
Our proven onboarding process gets most businesses fully operational within a few of weeks, minimising downtime and maximising efficiency.
STEP 2
Effortless data migration
Moving from another system? No problem. We’ll ensure seamless data transfer, maintaining accuracy and minimising disruptions.
STEP 3
Hands-on training & support
We provide interactive training sessions, empowering your team with the confidence to take full control of our solutions.
STEP 4
Continuous guidance & optimisation
Even after onboarding, we remain by your side with ongoing support, ensuring your system evolves with your business needs.
STEP 5
Ready to get started?
Take the first step towards better operations with Big Digit. Our dedicated team is ready to help you go live with confidence.
STEP 6
We’re big on client-first support
At Big Digit, we believe that great technology is only as good as the support behind it. That’s why we not only provide software, but a partnership too. From onboarding to everyday troubleshooting, we’re with you every step of the way.
FAQs
General
Our solutions are tailored for brands, ecommerce businesses, multichannel retailers, 3PLs, and 4PLs, offering scalable tools that help streamline logistics, optimise supply chains, and support growth.
Big Digit provides a seamless customer experience by prioritising simplicity and speed. Our cloud-native technology minimises implementation time, integrates easily with existing systems, and offers automation tools to reduce errors and improve customer satisfaction.
Yes, our systems are 100% browser-based, hosted on Microsoft Azure for enhanced security, with built-in data compliance and access controls for peace of mind.
Our solutions are designed for quick deployment, with implementations typically completed in as little as a week, including on-site support for your initial setup and training.
Absolutely. Big Digit supports unlimited integrations with ERP, ecommerce platforms, shipping networks and more, with no coding required.
Big Digit Fulfil (Warehouse Management System)
Big Digit Fulfil is a flexible WMS designed to speed up order fulfilment, reduce costs, and optimise space. Our system ensures that each order is fulfilled with accuracy, enhancing customer experience.
Yes, our system uses intelligent space optimisation to recommend storage based on product type, popularity, and other factors, including reducing picking times and boosting accuracy.
The WMS includes automated labeling, documentation, and order processing, helping minimise bottlenecks and ensuring compliance with regulatory standards.
Yes, Big Digit Fulfil is ideal for managing inventory across multiple locations, with real-time tracking and reporting to provide complete visibility.
We provide Microsoft Power BI-driven insights with customisable dashboards, giving you real-time data to optimise performance and align with your KPIs.
Big Digit Deliver (Transportation Management System)
Big Digit Deliver is our TMS that simplifies logistics management, helping you choose optimal carriers, reduce shipping costs, and improve delivery accuracy.
Yes, Big Digit Deliver seamlessly integrates with WMS, ERP, webstores, and carrier networks, providing end-to-end visibility and automation.
Absolutely. Big Digit Deliver offers real-time tracking, allowing you to monitor shipments and keep customers informed with live tracking information.
Our TMS automates customs declarations for each order, ensuring compliance with ever-changing regulations for hassle-free global shipments.
Our TMS includes Microsoft BI-powered reporting to provide insights on carrier performance, shipping costs, and delivery times, helping you make data-driven decisions.
Big Digit Supply (Vendor Management Platform)
Big Digit Supply is our all-in-one Vendor Management Platform, offering full visibility over your supply chain, from production to delivery, enabling you to track and reduce bottlenecks effectively.
Integrated with our WMS, BigDigit Supply can project demand based on historical data, improving stock management and delivery projections for customers.
Each partner in your supply chain has a unique login for secure access, ensuring that only authorised users can update order statuses and view data.
Yes, Supply easily integrates with ERP systems and WMS, creating a seamless flow of information across your supply chain.
Big Digit Supply offers a user-friendly dashboard for progress tracking, with real-time reporting on order statuses, bottlenecks, and key metrics.